Updating the project management bodies of knowledge morris
Caroline is fluent in French, English, Spanish, Hebrew and Mandarin, and holds a BA degree in Chinese Studies and a BSc degree in International Relations. Dirk works with clients internationally to assess risk, evaluate their crisis management capabilities and designs response structures and processes specifically suited to their organization, environment, culture, and the risks and issues they face.
Dirk Lenaerts is particularly involved in the development of products and tools, such as Crisiscom© and the FAtool©, that help clients enhance their risk and crisis management capability.
This will help us to target our community engagement work to make the biggest difference for our hen harriers and find more hen harrier heroes to champion the species.
Over the years, Caroline has advised senior corporate executives in high-risk industries internationally.I’ve had a mind boggling couple of months getting up to speed with our hen harriers as the project reaches the halfway point.This year we satellite tagged more birds than ever before and it’s amazing to see how much we’re learning about their dispersal and range, providing vital evidence to help protect this beautiful and threatened bird of prey.She has authored many articles on the subject of crisis management and co-authored two books – Crisis Management – Tales From the Front Line and 25 years of Crises in Review: The Good , The Bad and The Ugly – with CS&A Senior Partner Dirk Lenaerts.
Prior to establishing her own consulting firm, Caroline held various senior management positions with international communications consultancies where she helped clients respond to crises and enhance their crisis communication capabilities.Caroline is an accomplished trainer, facilitator and coach in risk, issues and crisis management as well as in communication skills.